The website (the “Website”) is owned and operated by Regresso Gratificante – LDA, we want to make your experience online satisfying. This Privacy Policy only applies to TLC MEDICAL TOURISM’s online activities.

Your privacy is important to us and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations.

Because we gather certain types of information about the visitors to our Website, you should fully understand our policy surrounding the gathering and use of that information. This privacy statement discloses what information we gather and how we use it.

By using and accessing this Website, you are providing clear and unequivocal affirmative consent to the collection, processing, and sharing of your user information via cookies and similar technologies, subject to the terms set forth in this Privacy Policy.

This Privacy Policy and its enumerated policies are intended to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “General Data Protection Regulation” or “GDPR”) and provide appropriate protection and care with respect to the treatment of your user information in accordance with the GDPR. If you are from the European Economic Area (“EEA”), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

We may process your personal data because: (i) We need to perform a contract with you; (ii) You have given us permission to do so; (iii) The processing is in our legitimate interests and we have determined, on a case-by-case assessment that our interests are not overridden by your interests or fundamental rights and freedoms; and (iv) to comply with any legal obligation to which we are subject.


In general, you can visit without telling us who you are or revealing any personally identifiable information about yourself. We may track the Internet domain address, (where possible) from which people visit us, but not the e-mail address, and analyse this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There are times (for example, when you request a proposal or contact us, etc.) at which we ask you to provide certain information about yourself, such as your name, telephone number, email address, etc. We maintain a record of this request.

We also collect non-identifiable information, including your time of visit to the Website, as well as certain preferences you have expressed regarding our products.

We may place a text file called a “cookie” in the browser files of your computer. Cookies are small bits of data that are deposited on a user’s hard drive. Cookies permit users to store their password and other user information without having to constantly re-enter this data. The cookie itself does not contain personal information although it will enable us to relate your use of this Website to information that you have specifically and knowingly provided. TLC MEDICAL TOURISM uses cookies to track visitor usage. You can refuse cookies by turning them off in your browser. You do not need to have cookies turned on to use this Website.

The Website uses the following types of cookies for the purposes set out below:

Essential Cookies: Certain cookies are used for specific purposes that are essential to your secure use and navigation of the Website. Without them, TLC MEDICAL TOURISM may not be able to provide core Website functions and features to you, and the Website would not operate as well as you or TLC MEDICAL TOURISM would like. These cookies collect and use information such as your server preferences, single-session data and corresponding identifier, web beacons and log files (detailed below), and other credential-related information. These cookies are essential to provide you with our Services and to enable you to use some of the features. For example, they help the content of the pages you request load quickly. For EU individuals, essential cookies also help inform TLC MEDICAL TOURISM whether you require, or have already been served, an affirmative consent request in connection with the GDPR. Essential cookies include analytics cookies, which provide us data that allows TLC MEDICAL TOURISM to better understand its users and improve the Website based on what we have learned from that data.

Functionality and Preference Cookies: Other cookies are used to collect and process information about your preferences and similar choices in connection with the Website in order to optimize your browsing experience (e.g., various local preference settings; which geographically-customized version of the website and related content you may prefer). Preference cookies include social media cookies, which collect information about your social media usage and other data you may have provided in connection with such usage (if you access the Website through a social media website or mobile application, you may have social media cookies). If you wish to modify or change your social media cookies, please visit and review the settings on your applicable social media account(s). These cookies also allow the Website to remember choices you make when you use our Website. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit the Website.

Targeted and Advertising Cookies: To help support the Website and further tailor your experience, TLC MEDICAL TOURISM and its advertising partners (and/or their third-party analytics providers) also use cookies on the Website to personalize the content and advertisements you may be shown. Such advertisements use cookies to provide you targeted advertisements that may be more consistent with your interests than non-targeted advertisements. These cookies also track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Certain TLC MEDICAL TOURISM advertising partners may also use cookies to monitor or track the performance of their advertising content, including native advertising content. TLC MEDICAL TOURISM does not provide user information to advertising partners except in connection with the Website or as required by law.

If you would like to manage your cookies preferences or learn more information about this practice, your options and your right to decline (or opt-out of) of the cookies placed by some or all of these companies (as referenced above), please click here.

TLC MEDICAL TOURISM encourages you to consider keeping your cookies enabled. If you choose to disable the receipt of cookies from our Website, you may not be able to use or benefit from certain features of the Website, particularly the features that are designed to personalize your experience and are more relevant to your experience. To learn more about the use of cookies in online targeted advertising, including your options of how to manage or delete them, please click here.

Most internet web browsers usually automatically accept cookies, but generally allow users to modify their browser settings to display a warning before: (i) accepting a cookie; (ii) accepting cookies only from certain websites; (iii) and/or refusing all cookies.

As used in this Privacy Policy, “personal information,” “user information,” and “personally identifiable information,” shall, collectively, be considered “personal data,” as defined in the GDPR, and includes any information which, either alone or in combination with other information we hold about you, identifies you, including, for example, your name, postal address, email address and telephone number.


We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. In deviation from the general retention period set out above, your personal data will be stored for five (5) years if you are a resident in France and ten (10) years if you are a resident in the United States. [if accounts are created]: Your account will be deleted twelve (12) months from the last date of activity due to inactivity. We will alert you eleven (11) months from your last activity to allow you to login to your account to avoid deletion.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.


Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary:

To comply with a legal obligation;

To protect and defend the rights or property of TLC MEDICAL TOURISM;

To prevent or investigate possible wrongdoing in connection with the services;

To protect the personal safety of users of the services or the public; and

To protect against legal liability


We use the personally identifiable information you provide for internal purposes, such as analysing trends and statistics and contacting you when requested. At no time do we share your information with any third parties, including marketing partners or advertisers. You will also not receive direct mail, telephone or e-mail solicitations for products or services from TLC MEDICAL TOURISM or third-parties based upon information you provide to TLC MEDICAL TOURISM if you choose to opt out. To opt out, please contact TLC MEDICAL TOURISM according to the following information and indicate that you do not want to receive solicitations from TLC MEDICAL TOURISM. Please contact us at:


33 Vale Navio.

Albufeira 8200-393



In addition, if you are located in the European Economic Area (“EEA”), you may also opt out or modify your options and/or choices by clicking here. Please note this does not opt you out of being served to advertise. You will continue to receive generic ads.

We may also disclose personally identifiable information in order to respond to a subpoena, court order, or another such request. We may also provide such personally identifiable information in response to a law enforcement agency’s request or as otherwise required by law. Your personally identifiable information may be provided to a party if we file for bankruptcy, or there is a transfer of the assets or ownership of TLC MEDICAL TOURISM in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

Notice to European Economic Area (“EEA”) Individuals: As outlined in this Privacy Policy, TLC MEDICAL TOURISM will not process your user information without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR. In general, TLC MEDICAL TOURISM will process your user information on the legal bases of consent, contract (if you have entered into an agreement with us and such processing is a necessary part thereof), or legal obligation (as noted above). TLC MEDICAL TOURISM may also process certain user information on the basis of the following legitimate interests, provided that such interests are not overridden by your privacy rights and interests: delivering and continuing to develop and improve the Website, learning from your behaviour on the Website (e.g., analysing traffic) to better serve you and other Website users, helping us modify or enhance the Website and its content, receiving insight as to what users do (and don’t) like about our Website or aspects thereof, and providing a stable, consistent, and secure user experience in connection with the Website.

Your user information may be processed worldwide, both inside and outside of the European Economic Area (“EEA”). Please note that all countries, also within the European Economic Area (“EEA”), have different laws regarding the protection of user information. When your user information is transferred from your own country to another country, the laws, and rules that protect your user information in the country to which your information is transferred to may be different from those in your country and thus provide a lower data protection standard.


If you are a resident of the European Economic Area (“EEA”), you have certain data protection rights. TLC MEDICAL TOURISM aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.  If you wish to be informed of what personal data we hold about you, and or you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, to update or to delete the information we have on you:  We do not offer a self-service option to maintain your data at the present, however, you may request update or deletion of your personal data by contacting us directly via the communication methods listed in this policy.

The right of rectification:  You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object: You have the right to object to our processing of your personal data.

The right of restriction:  You have the right to request that we restrict the processing of your personal information.

The right to data portability:  You have the right to be provided with a copy of your information we have stored in a structured, machine-readable, and commonly used format.

The right to withdraw consent:  You also have the right to withdraw your consent at any time where TLC MEDICAL TOURISM relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (“EEA”).


We care about the protection of your user information and use industry standard safeguards to do so.  Therefore, TLC MEDICAL TOURISM takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, it’s important to keep in mind that no data transmission on the Internet is guaranteed to be 100% secure and therefore TLC MEDICAL TOURISM cannot guarantee the security of any information that is disclosed online.


If you choose to visit, your visit and any dispute over privacy is subject to this Notice and the Terms and Conditions of Use and Privacy Policy, including limitations on damages and application of the law of the State of Illinois. If you have any concern about privacy at, please send us a thorough description, and we will try to resolve it. This Notice and the Terms and Conditions of Use and Privacy Policy may change from time to time and use of the information we gather now is subject to the Notice in effect at the time of use. You should check our Website frequently to see recent changes.

Thank you for visiting our Website. We value your business and are committed to protecting you privacy.